Terms of Service

Effective August 26, 2026

These terms cover your use of playsegno.com and your purchase of Segno products. By using the site or placing an order, you agree to them. We have tried to write them the way we would explain them across a kitchen table. "Segno," "we," and "us" mean the maker of Segno; "you" means you.

What Segno is

Segno is a screenless speaker that plays music when you set a printed card on it. The cards identify music; the music itself comes from your own Spotify account. Segno is not a music service, does not sell or license any recordings, and does not stream anything on its own.

You need Spotify

• Playing music through Segno requires your own active Spotify account, and Spotify's own terms apply to it. Some playback features may require Spotify Premium.
• Connecting your Spotify account to this site is read-only and covered in our Privacy Policy.
• Segno is not affiliated with, endorsed by, or sponsored by Spotify. Spotify is a trademark of Spotify AB. All music belongs to its rights holders.
• If Spotify changes or discontinues the features Segno relies on, some functionality may change or stop working. We will do our honest best to adapt, but we cannot promise services we do not control.

Orders and payment

• Prices are in US dollars. Payment is processed by Stripe; we never see your card number.
• Applicable sales tax and shipping are shown at checkout. We currently ship within the United States.
• Your order is accepted when we email a confirmation. We may cancel and fully refund an order we cannot fulfill, including one with a pricing or listing error.
• After checkout you choose the music for your cards. Cards are printed for your picks, so please double-check them before submitting.

Returns and refunds

If Segno is not right for your family, return it within 30 days of delivery for a refund of the purchase price. Contact us first and we will arrange it. The speaker should come back in its original condition and packaging. Because your cards are printed just for you, cards are not returnable, but if any card arrives damaged or does not work, tell us and we will replace it free.

Warranty

We warrant the Segno speaker against defects in materials and workmanship for one year from delivery. If it fails in normal use during that time, we will repair or replace it. This warranty does not cover damage from accidents, misuse, or modification. To the extent permitted by law, this is your exclusive warranty and remedy, and we disclaim other warranties, express or implied, including merchantability and fitness for a particular purpose. Some states do not allow these limitations, so they may not fully apply to you; this warranty gives you specific legal rights, and you may have others that vary by state.

Using the site and the product

• Use Segno and this site for personal, non-commercial purposes.
• Do not misuse the site: no attempting to break, probe, or overload it, no scraping other people's information, and no using it to infringe anyone's rights.
• The site's design, text, images, and the Segno name and mark belong to us. The music, album art, and related metadata belong to their rights holders.

Limits on our liability

To the maximum extent permitted by law, Segno will not be liable for indirect, incidental, special, or consequential damages, and our total liability for any claim relating to the site or a product is limited to the amount you paid us for that product. Nothing in these terms limits liability that cannot be limited by law.

Housekeeping

• These terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules.
• If part of these terms is found unenforceable, the rest still applies.
• We may update these terms; the date above will change and meaningful changes will be called out plainly. Continuing to use the site after a change means you accept it.

Contact

Questions about these terms or your order: email hello@playsegno.com.